New Caregiver Program

Called to Caregive (New Caregiver Program)

Norma Smiles Academy of Caregiver Excellence offers a learner-centered program that teaches the skills necessary to become a Personal Care Worker at home care agencies, assisted living facilities, nursing homes, and residential care homes.  This credentialed program exceeds the minimum level of training required by most home care agencies and senior care facilities.  We also put our personal stamp on what our students learn by offering topics relating to professionalism, work ethic, communication, handling compassion fatigue, coping with loss, and a plethora of other topics that will assure our graduates are capable of offering the highest quality and most compassionate care.

Paid to Learn

While attending our program, each student is eligible for a weekly stipend based on achievement milestones to help offset missed wages while participating in our program.  Upon graduating from the Academy, each student will receive an additional stipend and a chance to receive a scholarship to CNA school to further advance their career in the field of senior care. The CNA scholarship will be awarded based on attitude, attendance, and leadership qualities demonstrated during the Called to Caregive program.

Career Assistance

Each graduate of the Norma Smiles Academy of Caregiver Excellence is provided assistance with building a career portfolio (resume, linkedin profile, transcripts, references) as well as help with job placement through our network of Assisted Living Facilities, Residential Care homes, Nursing homes and Home Care Agencies.

Career Advancement

Graduates of the Norma Smiles Academy of Caregiver Excellence – New Caregiver Program are always welcome to come back for more advanced and specialized training to help them further their career and be more effective in specialized areas.   Norma Smiles Academy of Caregiver Excellence  offers advanced and specialized certifications in the areas of End of Life Care and Dementia Care.

Our Commitment to Quality and Excellence

Our goal is that senior care employers will recognize the level of quality care and professionalism that graduates from the Norma Smiles Academy of Caregiver Excellence bring to the workforce and will actively seek to sponsor attendance in our programs in order to increase the quality of care they provide to their customers.

Cost to Attend

The Called to Caregive program is no cost to qualifying students.  We seek to fund the total cost of the program thru Corporate Sponsorships and private donations.


Our students are recruited through many different channels – referrals, churches, advertising, and friends.  We seek individuals with the following qualifications:

  • must have a big heart and true desire to serve the elderly
  • must take pre-requisite assessment and score as a good job fit for caregiver career
  • must be 18 years or older
  • must have a minimum of G.E.D or high school diploma
  • must have a valid drivers license and reliable transportation
  • must be documented citizens
  • must be in good physical condition
  • must pass required background check

If you meet these qualifications and are interested in getting paid to learn and working in the rewarding field of eldercare, please complete our online application *Norma Smiles Academy Application interactive